You've had a car accident...... What do you do next?
Make the scene of the accident safe and call 000 if anyone is injured
EXCHANGE DETAILS
Exchange details with the other driver/s. You will need to provide them with your
Name, address and telephone number, your licence number, vehicle make, model and registration number, the name of your Insurance Compnay
You should also make sure the other driver/s provides you with the same information.
ACCIDENT DETAILS
For your own reference, you should note the date, time and scene of the accident as well as a brief description of what occurred. If there are any witnesses, ask them if they are willing to provide contact details in case they are needed.
TOWING
Call the Oven Baked Enamel Services HELPLINE on BH: 9870 0520 or AH: 9723 2532 for assistance or call the Towing Allocation Hotline on 131 176. Regardless of what the tow truck driver may tell you, you have a right to determine where you would like your vehicle towed. Ask the driver to tow your vehicle to Oven Baked Enamel Services, 34 Molan Street RINGWOOD.
Claims and your insurance company
In the event of an accident we offer a comprehensive vehicle insurance advice service, pointing out the pitfalls and hazards of choosing the wrong insurer. Why commit to an insurer who denies you the option of choosing your own repairer? Not all Insurance Companies are the same so don't find out by accident that you have no choices regarding choosing your own repairer.
Quoting Accident Damage
When you bring your vehicle to Oven Baked Enamel, we examine it thoroughly in order for our Estimate to reflect an in depth, fully detailed quote of all visible damage sustained. If you are lodging an Insurance claim (either your own insurer or that of the third party), we can assist you with claim lodgment. We will then submit the finished Estimate to your Insurance Company and arrange assessment of the damage by one of their authorized representatives. Once authorized, repairs will commence almost immediately, once the car has been booked in and parts located. Our aim is to have you back on the road as soon as possible. All our work carries a 3 year VACC approved Written Guarantee.
If you have any questions or need further assistance call us on 9870 0520 or call in anytime to pick up your free accident kit to keep in your glove box.